Vigil 12.1 Readme

Please read this document for important installation notes and currently known issues for Vigil 12.1.

Installation / Uninstallation Notes
Product Activation
Product Documentation
Recommended System Requirements
What's New in Vigil 12.1
Known Issues
Technical Tips and Additional Product Information
How to Contact Savvius Online Support

Note: For the most current known issues, please click the following link. Internet access is required to view this.

https://www.savvius.com/vigil-known-issues

Installation / Uninstallation Notes

Vigil includes two installers (typically available from Savvius MyPeek). One installer is for the Vigil client software and the other is for Omnipeek Connect. Omnipeek Connect is not required to use Vigil. To install Vigil client or Omnipeek Connect software, double-click the Vigil MSI install file (vigil_x.x.x.x.msi) or the Omnipeek install file (setup.exe) and follow the installation instructions that appear on the screen.

Product Activation

Product activation is not required when you install Vigil client software; however, product activation is required when you install Omnipeek Connect software. When you install Omnipeek Connect, the installer, much like a Web browser, sends a secure message to a Web server located at Savvius, Inc. This process will assist us in reducing software piracy, as we can ensure that our software products are used solely by authorized customers. Automatic activation will fail if the computer uses a proxy server to access the Internet. Use manual activation instead. For more information, please visit https://www.savvius.com/activation.

Product Documentation

A PDF version of the Vigil User Guide is available in the /Vigil/1033/Documents directory where you installed Vigil.

Recommended System Requirements

The system requirements for Vigil client software are:

Windows 10, Windows 8.1 64-bit, Windows 7 64-bit, Windows Server 2012 R2

What's New In Vigil 12.1

Support for new Savvius hardware appliance

Known Issues

If you receive 'An error occurred while trying to connect' error message, you may need to wait approximately 15 minutes before attempting to log into the Vigil appliance again. (32551)
Pressing the Backspace key from any Vigil tab returns you to the Vigil login page. You will not be able to 'Connect' from the login page until you close the login page and restart Vigil. (32580)
When you log out of Vigil, the user-selected columns that are not part of the default set of columns are not retained when you log back into Vigil. (31058)

Technical Tips and Additional Product Information

When starting the Vigil appliance, allow at least three minutes to pass before starting Vigil client software; otherwise, the Vigil client software and appliance may not start up properly (31113)

How to Contact Savvius Online Support

If you can't find the answers that you are looking for in the online help or the User Guide, you can get the most current information from our website. To access the Savvius website, launch your web browser and go to https://www.savvius.com/support.